Since yesterday I started getting a weird 'Firefox Redirect Loop' error whenever I try to access GMail in Firefox. The exact error message goes something like this.
Redirect Loop
Firefox has detected that the server is redirecting the request for
this address in a way that will never complete.
The browser has stopped trying to retrieve the requested item. The
site is redirecting the request in a way that will never complete.
* Have you disabled or blocked cookies required by this site?
* NOTE: If accepting the site's cookies does not resolve the
problem, it is likely a server configuration issue and not your
computer.
Here is a screenshot of the same:
This was driving me nuts. I tried some obvious things like restarting firefox, rebooting my machine. Needless to say none of them fixed the problem.
Then I started looking on internet for any fixes and all of them talked about cookies. One of the recommended fix that I saw over and over was to clear cookies. The steps are as follows:
Tools > Options > Privacy > Clear Now > Make sure that cookies option is checked before you clear data.
This fix did work but it was temoporary relief. The error was back once I close the GMail tab. Upon further digging through the forums I found somewhere that it this error was caused by a Firefox add-on but they did nto mention whichone. My initial suspects were all add-on's I have that concern with GMail and cookies like 'Better GMail 2', 'GMail Manager', 'FireCookie' etc. I started going through the reviews for these add-on's to find any mention of this error.
Bingo, I found that 0.5.7 version of 'GMail Manager' was responsible for this problem. The author put out a new version 0.5.7.1 which can he found here.
Hope this is helpful.
* NOTE: If accepting the site's cookies does not resolve the
problem, it is likely a server configuration issue and not your
computer.
Here is a screenshot of the same:
This was driving me nuts. I tried some obvious things like restarting firefox, rebooting my machine. Needless to say none of them fixed the problem.
Then I started looking on internet for any fixes and all of them talked about cookies. One of the recommended fix that I saw over and over was to clear cookies. The steps are as follows:
Tools > Options > Privacy > Clear Now > Make sure that cookies option is checked before you clear data.
This fix did work but it was temoporary relief. The error was back once I close the GMail tab. Upon further digging through the forums I found somewhere that it this error was caused by a Firefox add-on but they did nto mention whichone. My initial suspects were all add-on's I have that concern with GMail and cookies like 'Better GMail 2', 'GMail Manager', 'FireCookie' etc. I started going through the reviews for these add-on's to find any mention of this error.
Bingo, I found that 0.5.7 version of 'GMail Manager' was responsible for this problem. The author put out a new version 0.5.7.1 which can he found here.
Hope this is helpful.
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6 comments:
Thank you :) This was very helpful!
Teihoo, I am glad to know that it was helpful to you.
likewise... thanks from me too! this was driving me crazy...
My Firefox don't have GMail Manager installed, however the 'Redirect Loop' do... 'work well' too! :-)
It will stop only if mail.google.com cookies' are allowed. :-(
I did not have gmail manager installed but I did an update of all my addons and it solved the problem.
I think it is worth mentioning that a person can see if it is firefox or their internet connection by trying to access gmail via another browser.
Thanks for the information, it was very helpful to me.
In my case it was CookieCuller 1.3.1 that appeared to cause the problem. I disabled CookieCuller and now Google Calendar works (it had been giving the redirect loop error message for the last week or so.)
Larry Talley
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